At Alexbuntrock, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.alexbuntrock.com (the “Site”). By using our Site, you consent to the practices outlined in this policy.
1. Information We Collect
We collect two types of information when you visit our Site:
a. Personal Information Personal information is information that can be used to identify you, such as your name, email address, billing/shipping address, phone number, and payment information. This information is collected when you make a purchase, sign up for our newsletter, or contact us directly.
b. Non-Personal Information Non-personal information includes data about your device, browser, and interactions with our Site. This may include IP addresses, browser type, operating system, and browsing activity. We may use cookies and similar technologies to gather this information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Fulfillment: To process and ship your orders, manage payments, and provide customer support.
- Customer Communication: To send you updates on your orders, respond to inquiries, or provide promotional content (with your consent).
- Website Improvement: To enhance user experience and optimize the functionality of the Site.
- Marketing and Promotions: To offer you relevant promotions, discounts, or other marketing materials based on your preferences and activity.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal data. These include secure servers, encrypted payment processing, and regular security updates. While we strive to maintain the highest security standards, please note that no method of data transmission over the internet is completely secure.
4. Sharing Your Information
We will never sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We work with third-party vendors who help us run our business, such as payment processors, shipping partners, and marketing platforms. These service providers have access to your personal information only to perform specific tasks on our behalf.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate information.
- Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out of Marketing: If you no longer wish to receive promotional emails from us, you can opt-out by following the unsubscribe instructions in the email or contacting us directly.
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see the section below for more details.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect data on your website usage. Cookies are small text files stored on your device that help us remember your preferences, improve website functionality, and analyze user behavior.
You can control cookie settings through your browser preferences, including blocking or deleting cookies. Please note that disabling cookies may affect the functionality of certain features on our Site.
7. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including:
- Right to Know: You can request the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You can opt-out of the sale of your personal information (we do not sell your information to third parties).
To exercise your rights, please contact us using the information below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Email: support@alexbuntrock.com